Le Creuset Grand Teapot

We offer free delivery on all UK Mainland orders over £40

We currently only ship within the UK

Our preferred couriers DPD will notify you of a one hour time slot on the morning of delivery. If next day delivery (for orders placed before 12pm) does not suit, simply choose a convenient weekday by entering it in Notes at the checkout. Saturday and Sunday delivery are also available for a reasonable
charge (see below for prices).

(As standard, Next Day means next working day, so goods sent on Friday will arrive on Monday)

• Orders over £40 - Next day DPD/Fedex – Free
• Orders between £10.01 and £39.99 - Royal Mail 48 - £3.50
• Orders between £20.01 and £40 - Next day DPD/Fedex – £4.99
• Orders £10 and under - Royal Mail 48 - £4.99
• Saturday and Sunday Delivery - £25.00
• Northern Ireland Shipping - £15.00

Returns of incorrect, damaged or defective items

Please contact us on hello@seasoncookshop.co.uk with your order number and what the issue is (a picture sometimes helps where appropriate) and we will help arrange the return of any items that are incorrect, damaged or defective. We will cover our courier cost.

Returns of unwanted items

Unwanted items can be returned to us within 30 days for an exchange or full refund, so long as they are unused and as new, complete with original packaging. Please contact us on hello@seasoncookshop.co.uk with your order number and we will either provide you with return details for you to send it back to or help you send it back using our courier service. The cost of the latter is £7.00, which will be deducted from your refund. Alternatively, we can arrange for your order to be returned to one of our London stores.